Questions & Answers
1.Q:How can i choose the right size?
A:There are a size chart at the every products’ description,you can see the size chart to choose the right size,if you still don’t know how to choose the right size,please contact me.
2.Q:what about this products’ quality?
A:This products have a good quality,we have our factory,you can rest assured to buy.
3.Q:When do you ship this product?
A:we will ship this products within 1-3days when you pay your order.(if there are any problems,our customer service will contact you.)
4.Q:How can i track this order?
A:You can use 17track(www.17track.net) to track your order,you can choose the language you need.
5.Q:How do you pack my products?
A:As a professional foreign trade companies,When we send a clothes to our customer,we use the plastic bags and express bags to pack it(Double Protection);When we send a pair of shoes,we use the air column bag to pack it.
If you still have any problems,please contact our customer service.
1 Package=LED Shoes+USB Line
Warm prompt:Dear customer, because the label of each country is different, so please check the detailed measurements, according to the child's height and weight to choose the right size, if you have any questions, please send information to us, we will reply within 24 hours, thank you!
We accept Escrow which including Visa and Master credit card, Qiwi wallet, Western Union, WebMoney, Boleto and bank transfer.
1. Normally, the order will be sent out by China Post Airmail within 7 days once your payment is confirmed. We can’t send goods on weekend and Chinese holidays, please note.
2. Approx. delivery time
3. If you don’t get your order in the delivery time, please contact us to extend the delivery time. And if you want to get the goods soon, please contact us for EMS or DHL fees.
4. To ensure you pay minimum tax, we will declare as “gifts” or “samples” with low value. If there is any import charges, it is buyer's responsibility, please note.
Return & Refund
1. Please note: Men made defects are not guaranteed, such as damage after use, water damage and so on.
2. If you are not satisfied with the items, you can return or exchange the item in its original condition. We will return all the money except the shipping and handling fees after we receive your return items.
1. If you are satisfied with our products and services , please leave your positive feedback with 5 stars .
2. If you have any problems with our products or services, please feel free to contact us before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.